Terms & Conditions

Welcome to Aircora. These Terms & Conditions ("Terms") form a legally binding agreement between you and Festus Kumi, a sole trader established in England and trading as Aircora ("Aircora", "we", "us" or "our").

Our business address is 10 Minster Road, Coventry, CV1 3AF. These Terms govern your access to and use of the Aircora website, web application, public map, operator dashboard, flight coordination tools, subscription features and related services (together, the "Service").

By creating an account, purchasing a subscription, submitting content or otherwise using the Service, you agree to these Terms and acknowledge our Privacy Policy. Public visitors who browse the website or map must also follow the provisions that apply to public use. If you do not agree, you must not use the Service.

If you use the Service for a business or organisation, you confirm that you have authority to act for it. In that situation, "you" includes both you and that business or organisation.

Nothing in these Terms removes or restricts any statutory right that cannot lawfully be excluded, including rights under the Consumer Rights Act 2015.

In these Terms:

Account

A registered user account used to access operator, administration or Premium features.

Flight Notice

A user-created activity record describing a planned or live drone operation, including its area, timing, altitude, aircraft and operational details.

Flight Log

An operational record generated from or linked to a completed Flight Notice, including any sorties, amendments and remarks.

Official Layers

Airspace, restriction, NOTAM-related or geographic information derived from third-party sources and displayed for situational awareness.

Premium

Aircora's paid subscription tier. A gold Premium badge indicates subscription status only; it does not indicate competence, regulatory approval or aviation authority endorsement.

Verified Operator

A user for whom Aircora has completed the verification checks described in the Service. A blue verification badge is a platform trust indicator only and is not a CAA approval, licence, qualification or guarantee.

User Content

Information or material you submit, upload, publish or generate through the Service, including profile details, drone records, notices, plans, logs, maintenance records, documents, comments and messages.

CAA

The United Kingdom Civil Aviation Authority.

You remain solely responsible for each decision to fly and for complying with every rule, authorisation and condition that applies to your operation. This includes checking current official airspace information before every flight, holding the required Flyer ID, Operator ID, competence, insurance and permissions, following any Operational Authorisation, protecting privacy and property rights, and operating the aircraft safely.

A "clear", "caution" or "review required" result means only that Aircora produced that result from the information and rules available to it at that time. It is not a legal determination, risk acceptance or guarantee that no restriction, conflict or hazard exists.

4.1 Eligibility

To create an Account, you must:

• be at least 18 years old;
• have legal capacity to enter into a binding agreement;
• provide a valid email address; and
• not be prohibited from using the Service by law or a previous suspension.

These Account age rules do not describe who may lawfully fly a drone. They are Aircora's contractual rules for holding an Account.

4.2 Accurate information

You must provide accurate, current and complete information and keep it updated. This includes your identity and contact information, drone details, operator and flyer identifiers, qualifications, permissions and any operational record you create.

4.3 Security

You are responsible for protecting your login credentials and for activity carried out through your Account. Contact Festuskumi8@gmail.com promptly if you suspect unauthorised access. You must not share credentials or allow another person to operate through your Account.

4.4 Account decisions

We may require email verification, identity or operator checks before enabling particular features. Verification decisions are platform access decisions and do not replace any regulatory registration, qualification or authorisation.

Depending on your Account, role, feature flags and subscription, Aircora may provide:

• a public and authenticated map combining Official Layers with user-published drone activity;
• Flight Notice drafting, submission, review, publication and lifecycle tools;
• advisory restriction, proximity and conflict checks;
• drone registry, battery, incident and pre-flight inspection records;
• notice comments, status updates and other coordination features;
• flight logs, statistics and CSV or PDF exports;
• Premium maintenance logbook, flight-planning, evidence, sharing and export tools;
• Premium and verification badges with the limited meanings stated in these Terms;
• subscription management through Stripe; and
• blog, support and informational content.

Features may be introduced gradually, restricted by plan, labelled beta or preview, or temporarily disabled. We do not promise that every advertised future feature will be released.

When using Aircora for drone operations, you agree that you will:

1. comply with all applicable aviation, data protection, privacy, land, security and insurance requirements;
2. check current restrictions, NOTAMs, weather, hazards and official sources before each flight, and not rely on Aircora as your sole source;
3. hold and follow every registration, permission, qualification, Operational Authorisation and operations manual requirement that applies;
4. independently assess the site, aircraft, people, airspace, weather and emergency arrangements;
5. ensure that notices, logs, plans, maintenance records and supporting documents are accurate and are updated when circumstances change;
6. understand that other users' information is self-declared and may be incomplete, delayed or wrong;
7. keep independent copies of records that you are legally or operationally required to retain; and
8. stop or modify an operation whenever safety, legality or an authorised person requires it, regardless of what Aircora displays.

You must not use or attempt to use the Service to:

• plan, facilitate, conceal or promote unlawful or unsafe activity;
• submit false, misleading, impersonated or deliberately incomplete information;
• forge, alter or misuse evidence, permissions, qualifications or records;
• harass, threaten, defame, discriminate against or deceive another person;
• identify, track, surveil or interfere with another operator, aircraft or operation for an improper purpose;
• upload malware, harmful code or unlawful, infringing, abusive or privacy-invasive material;
• scrape, harvest, bulk-copy, resell or republish platform data without written permission, except where law expressly permits it;
• bypass authentication, authorisation, rate limits, feature flags, subscription controls, upload protections or technical restrictions;
• probe or attack the Service, except for good-faith security research carried out lawfully and disclosed responsibly to Festuskumi8@gmail.com;
• reverse engineer the Service except to the limited extent the law permits; or
• use Aircora data as a substitute for official aviation information or to represent that Aircora has authorised a flight.

We may investigate suspected abuse, preserve relevant evidence, restrict access, remove content and report suspected unlawful activity where appropriate.

8.1 Advisory checks

Aircora may compare a Flight Notice with Official Layers, other notices and configured spatial or timing rules. Results are automated and advisory. They may contain false positives, false negatives, stale data or processing errors.

8.2 Platform review

We may require supporting evidence or administrator review before publishing a notice. Administrators decide only whether content may appear on Aircora. They do not determine whether your operation is lawful, safe or sufficiently authorised.

8.3 Publication and removal

We may refuse, delay, limit, unpublish or remove a notice where reasonably necessary for safety, security, legal compliance, data quality, moderation or platform integrity. We will act reasonably, but we do not guarantee publication or continuous display.

8.4 Live status

"Preparing", "active", "completed" and similar statuses reflect data submitted to or inferred by the platform. They are not independently verified live telemetry and must not be treated as a complete traffic picture.

Aircora uses or displays information supplied by third parties, which may include aviation, mapping, geocoding, payment, email, storage and security providers. We do not control those sources and cannot guarantee their availability, completeness, accuracy, licensing continuity or update timing.

Map geometry may be simplified for display, and data may lag an official publication or effective time. A third-party name, logo or dataset does not imply sponsorship, approval or endorsement of Aircora.

Separate third-party terms may apply when you use an integrated service, including Stripe's checkout and customer portal.

10.1 Ownership

You retain your ownership rights in User Content. These Terms do not transfer ownership of your records or documents to us.

10.2 Permission to operate the Service

You grant us a worldwide, non-exclusive, royalty-free licence to host, copy, store, process, transmit, format and display User Content only as reasonably necessary to provide, secure, support, moderate, analyse and improve the Service, comply with law, and enforce these Terms.

For content you make public, that licence includes displaying and distributing it to public visitors and other users until it is removed or no longer public. The licence continues for retained copies only where reasonably necessary for backups, audit, fraud prevention, legal obligations or legal claims, as explained in the Privacy Policy.

10.3 Your assurances

You confirm that your User Content is accurate to the best of your knowledge, that you have the rights and lawful basis needed to submit it, and that our permitted use of it will not infringe another person's rights.

10.4 Moderation

We may review, hide, restrict or remove User Content that we reasonably believe is unlawful, unsafe, misleading, abusive, infringing, technically harmful or contrary to these Terms. We are not obliged to monitor every item before publication.

10.5 Share links

A share link may allow anyone who receives it to view the linked record without signing in. You are responsible for choosing whether to create, disclose or revoke a share link and for ensuring that the record does not contain information that should remain private.

Files must be genuine, lawful, relevant and safe. You must not upload material containing unnecessary personal data, confidential information you are not entitled to disclose, malware, forged evidence or content that infringes another person's rights.

Uploads may be subject to file-type, size, malware and content validation. Passing a technical check does not mean that a document is genuine, legally sufficient or approved. We may reject, quarantine or remove a file.

Files may be accessible to authorised Aircora administrators for support, review, security and moderation. Deleting a visible file reference may not immediately erase every stored copy where retention is required for backup, audit, legal or security purposes. Details are in the Privacy Policy.

12.1 Plans and price

Aircora offers a free tier and a recurring Premium subscription. Current features, billing intervals and total prices are shown on the Pricing page and again before payment. On the effective date of these Terms, the standard prices are £9.99 monthly and £89.99 annually.

The checkout page shows the amount due, billing interval and any tax before you confirm payment. We will not describe or charge VAT separately unless it is applicable to the transaction.

12.2 Stripe

Stripe processes subscription payments and hosts the billing portal. By confirming checkout, you authorise Stripe and Aircora to take the displayed recurring payment using your selected method until cancellation. We do not receive or store your complete card number.

12.3 Automatic renewal

12.4 Price or plan changes

We may change prices or plan contents. We will give paying users reasonable advance notice of a material adverse change and at least 30 days' notice before a higher recurring price applies. A new price applies only to a renewal after the notice period. You may cancel before it takes effect.

12.5 Failed payments and grace period

If payment fails, Stripe or Aircora may retry it and contact you. Premium access may continue during the configured grace period shown in the Service. If payment is not resolved by the end of that period, Premium access may be suspended or the Account may revert to the free tier. Your Premium records are not automatically deleted and may become accessible again after payment is restored or you resubscribe.

12.6 Receipts and billing details

Receipts, invoices where available, payment-method updates and subscription settings are provided through Stripe and the billing portal. You are responsible for keeping your billing and contact information current.

13.1 Cancel future renewals

You may cancel Premium at any time through Manage Subscriptionin your profile, which opens Stripe's customer portal, or by emailing Festuskumi8@gmail.com. You do not need to telephone us or provide a reason.

Unless a legal cooling-off right or another refund right applies, cancellation stops future renewal and takes effect at the end of the current paid billing period. You retain Premium access until that date.

13.2 Initial 14-day cooling-off right

13.3 Refund timing

Where a refund is legally due, we will issue it without undue delay and normally within 14 days after being informed of a valid cancellation. It will usually be made to the original payment method unless agreed otherwise.

13.4 After the cooling-off period

We do not normally provide a pro-rata refund merely because you stop using Premium before the end of a paid period. This does not affect refunds or price reductions required by law, including where a digital service has not been provided with reasonable care and skill or materially fails to match its description.

13.5 Model cancellation notice

You may cancel by emailing the following information: "I give notice that I cancel my Aircora Premium subscription", together with your name, Account email, purchase date and the date of your message. You do not have to use this exact wording.

13.6 Effect on data

Cancelling Premium does not delete your Account or records. Access to Premium-only records may be restricted after the paid period ends. Account deletion is separate and is described in Section 19 and the Privacy Policy.

We may provide trial, promotional, administrator-granted or legacy Premium access. The applicable duration, scope and expiry will be shown in the Service or communicated to you. Free access does not create a right to permanent Premium access.

We may end or alter a promotion according to its stated conditions. We will give reasonable notice before ending a time-limited legacy grant where users have relied on the affected feature. Billing provisions do not apply until you actively purchase a recurring subscription.

Aircora provides structured flight logs, maintenance records, flight plans, declarations, reports and exports intended to support operational record-keeping. Some formats are designed with reference to published aviation guidance.

You are responsible for checking the record requirements that apply to you, entering correct information, obtaining any required signature from an appropriately authorised person, and keeping independent copies for the required retention period.

Generated calculations, including durations, totals, risk summaries and cumulative hours, may depend on the information supplied to the Service. You must verify them before relying on or submitting them.

The software, interface, design, documentation, original content, Aircora branding and other intellectual property in the Service are owned by Festus Kumi or licensed for use in the Service. Third-party data and marks remain the property of their respective owners.

We grant you a limited, non-exclusive, non-transferable and revocable right to use the Service for its intended purpose under these Terms. You must not copy, adapt, distribute, sell, sublicense or exploit the Service or our content except with written permission or where law expressly allows it.

You may send feedback or suggestions. Unless we separately agree otherwise, we may use that feedback without payment or obligation to implement it.

The Privacy Policy explains how Aircora collects, uses, stores, shares and retains personal data, the lawful bases relied upon, public map visibility, cookies and similar technologies, international processing, security, account deletion and your rights under UK data protection law.

You must not upload personal data about another person unless you have a lawful basis and have provided any information required by data protection law. You must use messaging, evidence and public notice fields proportionately and only for legitimate operational purposes.

18.1 Availability

We aim to provide a reliable and secure Service, but we do not guarantee uninterrupted availability, a particular response time or error-free operation. Maintenance, updates, cyber incidents, third-party failures, internet conditions, force majeure or capacity limits may interrupt features.

18.2 Feature changes

We may improve, replace, restrict or discontinue features. We will give reasonable notice where a change materially reduces a core paid feature. If we discontinue the paid Service or materially remove contracted functionality during a prepaid period, consumer users may be entitled to an appropriate remedy, which may include a pro-rata refund.

19.1 Action by us

We may restrict features, remove content, suspend or terminate an Account where we reasonably believe this is necessary because of a material breach, non-payment, fraud, a security or safety risk, legal obligation, misuse of aviation information or harm to another person or the Service.

Where appropriate, we will explain the reason and allow a reasonable opportunity to remedy it. We may act immediately in urgent or serious cases.

19.2 Subscription consequences

If we terminate for your material breach, we may cancel Premium without refund except where law requires otherwise. If we end a paid subscription or the Service without breach by you, we will provide any refund or remedy required by law and normally refund the unused prepaid period.

19.3 Action by you

You may stop using Aircora at any time. Ending use does not cancel a recurring subscription; you must cancel it under Section 13.

19.4 Account deletion

You may use any available in-app deletion process or contact Festuskumi8@gmail.com. We will handle the request under the Privacy Policy. Some information may be retained or de-identified where necessary for legal obligations, financial records, security, fraud prevention, audit integrity, backups or the establishment, exercise or defence of legal claims.

19.5 Continuing provisions

Provisions that logically continue after termination remain effective, including those concerning retained content, intellectual property, liability, disputes and unpaid amounts.

20.1 Liability that is not limited

Nothing in these Terms excludes or limits liability for:

• death or personal injury caused by negligence;
• fraud or fraudulent misrepresentation;
• breach of statutory rights that cannot lawfully be limited; or
• any other liability that the law does not permit us to exclude or limit.

20.2 Consumer users

If you use the Service as a consumer, we are responsible for loss or damage that is a foreseeable result of our breach of these Terms or failure to use reasonable care and skill. We are not responsible for business losses arising from consumer use, or for loss caused by your unlawful use, failure to follow official information, inaccurate data you supplied, or an event outside our reasonable control.

20.3 Business users

If you use the Service wholly or mainly for business purposes, then, subject to Section 20.1:

• we are not liable for loss of profit, revenue, business, contracts, anticipated savings, goodwill, opportunity, data or any indirect or consequential loss;
• we are not liable for a flight decision, regulatory breach, third-party dataset, user-generated notice, audit outcome or operational incident that Aircora did not directly cause through breach of contract or negligence; and
• our total aggregate liability arising from the Service in any 12-month period is limited to the greater of £100 and the fees you paid us in that period.

20.4 Shared assumptions

The Service is provided on an "as available" basis. We do not warrant that Official Layers, automated checks, community notices, calculated values or generated documents are complete, current or error-free. These disclaimers do not reduce any mandatory consumer protection.

This Section applies only where you use Aircora wholly or mainly for business purposes. You will indemnify us against third-party claims, direct losses and reasonable professional costs caused by your unlawful drone operation, fraudulent or infringing User Content, material breach of these Terms, or violation of another person's rights, except to the extent the claim or loss was caused by our own breach, negligence or unlawful act.

We may update these Terms to reflect legal or regulatory developments, security requirements, changes to the Service, new features or clearer drafting. The version and effective date at the top of this page identify the current Terms.

We will give reasonable advance notice of a material change by email, in-app notice or both. For a change that materially disadvantages a paying user, we will normally give at least 30 days' notice and explain any cancellation right. A change will not apply retrospectively.

If you do not accept a material change, you should stop using the affected Service and cancel Premium before the change takes effect. Continued use after the effective date constitutes acceptance where the law permits.

23.1 Complaints

Contact Festuskumi8@gmail.com with a clear description of the issue and the outcome you are seeking. We will aim to acknowledge and investigate complaints within a reasonable time.

23.2 Law and courts

These Terms and non-contractual disputes connected with them are governed by the law of England and Wales. The courts of England and Wales have jurisdiction. If you are a consumer resident elsewhere in the United Kingdom, you may also bring proceedings in your home courts and retain any mandatory protection provided by the law where you live.

23.3 Other rights

Nothing prevents a consumer from seeking independent advice, contacting Citizens Advice or Trading Standards, using an available alternative dispute resolution process, or exercising any statutory remedy.

• Entire agreement. These Terms, the Privacy Policy and any plan-specific information presented before purchase form the agreement concerning the Service.
• Severability. If a provision is unlawful or unenforceable, the remaining provisions continue and the affected provision is limited only as much as necessary.
• No waiver. A delay or failure to enforce a right is not a waiver of that right.
• Transfer. You may not transfer your Account or contractual rights without our consent. We may transfer the business and these Terms to a successor, provided this does not reduce mandatory consumer rights.
• Third-party rights. These Terms do not give rights to anyone other than you and us under the Contracts (Rights of Third Parties) Act 1999.
• Electronic communications. We may send notices to your registered email address or display them in the Service. You must keep your email address current.
• Headings. Headings are for convenience and do not affect interpretation.

Contact us about these Terms, subscriptions, cancellation, refunds, complaints, privacy or security using the details below.