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Legal / Document 02

Privacy Policy

This policy explains how Aircora, operated by Festus Kumi, collects, uses, shares, protects, and retains personal data. Section 06 explains information that may appear publicly, and Sections 12 and 13 explain your rights and complaint options.

Terms & ConditionsPrivacy Policy
Effective Date
17 July 2026
Version
2.1
Framework
UK GDPR / DPA 2018
Sections
18
Document Index
01Who We Are & Scope02Privacy at a Glance03Personal Data We Collect04How We Obtain Personal Data05Purposes & Lawful Bases06Public Map, Blog & Share Links07Cookies & Similar Technologies08Who Receives Personal Data09International Data Transfers10Retention & Account Deletion11Security & Data Breaches12Your Data Protection Rights13Data Protection Complaints14Children15Automated Processing16Email & Marketing17Changes to This Policy18Contact Details
§ 01

Who We Are & Scope

Aircora is a trading name operated by Festus Kumi, a sole trader established in England, with a business and service address at 10 Minster Road, Coventry, CV1 3AF ("Aircora", "we", "us", or "our").

Festus Kumi, trading as Aircora, is the data controller for the personal data described in this policy. This means we decide why and how that personal data is processed.

This policy applies when you visit the Aircora website, view the public map, create or use an account, register a drone, publish or manage flight notices, use flight logs, maintenance or planning features, interact with the blog, upload documents, contact us, or use Premium and billing services.

We process personal data under the UK General Data Protection Regulation ("UK GDPR"), the Data Protection Act 2018, the Privacy and Electronic Communications Regulations 2003 ("PECR"), and relevant amendments made by the Data (Use and Access) Act 2025.

Privacy enquiries and requests can be sent to Festuskumi8@gmail.com.

§ 02

Privacy at a Glance

  • Published flight notices are public. The operating area, location, time window, altitude, operation details, status, display name, and relevant badge may be visible to anyone.
  • Your private records stay private. Flight logs, maintenance records, flight plans, evidence files, billing details, email address, and account-security information are not displayed on the public map.
  • Share links require care. Anyone who receives a valid share link may be able to view the information made available through that link.
  • We do not sell personal data. We disclose it only as needed to run, secure, support, and lawfully administer Aircora.
  • We currently use strictly necessary first-party cookies. We do not currently use Aircora advertising or cross-site behavioural tracking cookies.
  • You have data protection rights. These can include access, correction, deletion, restriction, portability, objection, withdrawal of consent, and the right to complain.
§ 03

Personal Data We Collect

CategoryExamples
Identity and account dataFull name, display name, email address, user ID, account role and status, email verification status, pilot-verification status, Premium entitlement, and account timestamps.
Authentication dataPassword hash, refresh-token hash, hashed verification and password-reset codes, login and logout events, and session-security information. We do not store your password in readable form.
Operator and drone dataOperator or flyer identifiers you provide, drone nickname, manufacturer, model, serial or registration number, weight, class marking, battery records, status, and associated maintenance information.
Flight and geospatial dataFlight notices, routes, areas, coordinates, location names, altitudes, dates, times, duration, operation type, mission category, status, restrictions, conflicts, live or simulated state, and related operational notes.
Operational recordsFlight logs and sorties, flight plans, risk assessments, site-survey content, briefings, declarations, signatures, maintenance events, pre-flight inspections, incidents, evidence references, exports, and audit stamps.
Files and uploaded evidencePermissions, risk assessments, method statements, screenshots, photographs, PDFs, maintenance evidence, flight-plan attachments, file names, content type, size, storage path, upload time, and malware-scan outcome.
Communications and contentNotice comments and read states, blog comments, likes and shares, contact-form submissions, support correspondence, review notes, and other information you send to us or other users.
Subscription and billing dataSubscription plan, status, billing interval, Stripe customer and subscription identifiers, payment-event records, renewal and cancellation dates, reminder history, invoices, refunds, and limited payment-method metadata. Stripe processes full card details; Aircora does not store your full card number.
Technical, usage, and security dataIP address, user agent, browser and device information, request time, route accessed, error and application logs, rate-limit records, cookie and session activity, security events, and audit records of important user and administrator actions.
Search and map interaction dataLocation-search text, selected search result, map viewport requests, and technical information sent to map, tile, and geocoding providers when those services are used.

3.1 Information we do not seek

Aircora does not intentionally request special-category data, such as information about health, ethnicity, religion, political views, sexuality, or biometric identity. It also does not intentionally request criminal-offence data. Do not include such information in notices, comments, plans, incident descriptions, support messages, or uploads unless it is strictly necessary and you have a lawful reason to provide it.

3.2 Other people's information

If you enter personal data about another person, you are responsible for ensuring you have a lawful basis and authority to do so, and for giving that person any privacy information the law requires. Avoid naming third parties unless necessary.

§ 04

How We Obtain Personal Data

  • Directly from you when you register, complete your profile, add a drone, create or update records, upload a file, publish content, contact us, or purchase Premium.
  • Automatically from your use of Aircora through application, security, session, audit, and server logs and through records generated by platform workflows.
  • From other Aircora users where they mention you, communicate with you, add you to a relevant record, or submit information relating to a shared operational matter.
  • From service providers, including Stripe subscription events, email-delivery results, hosting and security logs, storage metadata, and map or geocoding responses.
  • From public or official sources where official airspace, restriction, aviation, or geographic information contains identifiers or metadata relevant to platform operation.

We do not buy personal-data lists and do not sell or rent user profiles.

§ 05

Purposes & Lawful Bases

We identify a lawful basis before using personal data. The applicable basis may depend on the context and your relationship with Aircora.

PurposeMain dataLawful basis
Create and administer your accountIdentity, contact, authentication, profile, and account dataContract
Provide drone, notice, map, coordination, logging, planning, and maintenance featuresDrone, flight, geospatial, operational, file, and communication dataContract
Publish flight notices and other content you choose to make publicDisplay name, badges, notice details, blog content, and share-link contentContract and, where appropriate, legitimate interests in providing shared coordination
Run restriction, conflict, validation, and review workflowsFlight, geospatial, evidence, account, and audit dataContract and legitimate interests in platform integrity and safety
Manage Premium, payments, VAT, invoices, cancellations, reminders, and refundsIdentity, contact, subscription, billing, and payment-event dataContract and legal obligation
Verify accounts, prevent abuse, investigate incidents, and secure the ServiceAuthentication, technical, usage, file, communication, and audit dataLegitimate interests in security, fraud prevention, accountability, and defending legal rights
Moderate content and administer support or complaintsAccount, content, communications, evidence, and audit dataContract, legitimate interests, and where applicable legal obligation
Send essential account, billing, safety, security, and legal messagesEmail, account state, subscription state, and relevant service dataContract, legal obligation, and legitimate interests
Maintain financial, operational, security, and audit recordsBilling, flight, operational, technical, and audit dataLegal obligation and legitimate interests in record integrity and legal claims
Improve reliability, diagnose faults, and understand feature performanceTechnical, usage, error, and aggregated operational dataLegitimate interests in operating and improving Aircora
Send optional marketing or product-news messagesName, email, preferences, and engagementConsent, or the PECR soft opt-in where lawfully available
Comply with law, court orders, regulators, and lawful authority requestsAny relevant categoryLegal obligation or legitimate interests
Your Right to Object

Where we rely on legitimate interests, you may object to that processing. We will stop unless we have compelling legitimate grounds that override your interests, rights, and freedoms, or the processing is needed for legal claims. We will always stop direct marketing when you object.

§ 06

Public Map, Blog & Share Links

6.1 Public flight notices

The core purpose of Aircora is shared drone-activity awareness. When you publish a Flight Notice, information intended for coordination may be visible to registered users and unregistered visitors.

Information That May Be Public

This may include your display name, Premium or verified badge, planned operating area, route or coordinates, location description, date and time window, maximum altitude, operation type, flight rules, notice status, and other fields deliberately included in the public notice view.

Information Not Intended for the Public Map

Your login email, password or authentication data, private account details, uploaded evidence, private messages, flight logs, maintenance records, full flight plans, billing data, and administrator-only records are not intended to appear on the public map.

A notice describes an operational location, but repeated publication from a home, workplace, or other private site may reveal an association with that location. Review each notice before publishing and do not include personal or confidential information that is unnecessary for coordination.

6.2 Blog and coordination content

Blog comments, display names, publication times, and related interactions may be visible publicly. Notice comments or coordination threads are visible to authorised participants and, where the feature design permits, other eligible users associated with the notice.

6.3 Share links

Some Premium features can create token-based share links for records such as flight plans. A valid link may allow a person to view the shared content without signing into your account. Treat share links as confidential, send them only to intended recipients, and revoke or regenerate them if they are disclosed accidentally.

6.4 Search-engine visibility

Public web pages, including blog posts and other indexable content, may be discovered and cached by search engines or third-party archives. Removal from Aircora does not guarantee immediate removal from external caches.

§ 07

Cookies & Similar Technologies

Aircora currently uses first-party cookies that are strictly necessary to provide secure authentication and maintain your session. PECR generally permits strictly necessary cookies without consent.

TechnologyPurposeTypical duration
Access-token cookieAuthenticates requests during an active session. It is configured as httpOnly and Secure in production.Short-lived
Refresh-token cookieAllows secure session renewal without repeatedly entering your password. It is rotated and protected.Limited duration
Temporary security or state storageSupports fraud prevention, request integrity, interface state, or other functions necessary to deliver a feature.Session or short-lived

Aircora does not currently place first-party advertising cookies or use cross-site behavioural advertising. If we introduce non-essential analytics, personalisation, or advertising technologies, we will update this policy and implement consent controls before using them where required.

Stripe and other external services may use their own cookies when you visit their hosted pages. Their use is governed by their own notices and controls.

§ 08

Who Receives Personal Data

We do not sell personal data and do not share it with third-party advertisers. We disclose personal data only where reasonably necessary for the purposes in this policy.

8.1 Service providers and platforms

RecipientPurposeRelevant data
RenderBackend application and managed data infrastructurePlatform, account, operational, technical, and log data
VercelFrontend hosting and deliveryIP address, user agent, request and technical data
CloudflareDomain, network/security services, and R2 object storageRequest metadata, security data, uploaded evidence, and media
StripeCheckout, payment processing, billing portal, invoices, VAT, and refundsIdentity, contact, billing, payment, and subscription data
Resend and email-delivery infrastructureVerification, password reset, billing, reminder, and service emailsEmail address, name where used, message content, and delivery events
OpenStreetMap Nominatim and configured map/tile providersLocation search and map displaySearch terms, requested map area, IP address, and technical request data

Providers may change as Aircora develops. We assess material providers and update this policy when a change materially affects how personal data is handled.

8.2 Other users and the public

Public notice and blog data is disclosed as described in Section 06. Communications are disclosed to their intended participants. Share-link content is disclosed to anyone able to use the valid link.

8.3 Aircora administrators and support access

Authorised administrators may access account, notice, evidence, maintenance, flight-plan, subscription, support, and audit data where necessary for moderation, platform administration, troubleshooting, security, or support. Access must be tied to a legitimate operational need, and important administrator actions are audit-logged.

8.4 Professional advisers and authorities

We may disclose relevant data to legal, accounting, insurance, cybersecurity, or other professional advisers under duties of confidentiality. We may also disclose data where required by law, a court, a regulator, law enforcement, or another body with lawful authority, or where necessary to establish, exercise, or defend legal claims.

8.5 Business transfer

If Aircora or its assets are sold, reorganised, or transferred, personal data may be disclosed to prospective and actual buyers or successors subject to appropriate safeguards. We will notify you where the law requires.

§ 09

International Data Transfers

Some providers are headquartered outside the United Kingdom or operate international infrastructure. Personal data may therefore be accessed or stored outside the UK.

Where UK data protection law requires a transfer safeguard, we use an appropriate mechanism, which may include:

  • a UK adequacy regulation;
  • the UK Extension to the EU-US Data Privacy Framework where the recipient is validly certified and the transfer is covered;
  • the UK International Data Transfer Agreement or the UK Addendum to the EU Standard Contractual Clauses; or
  • another lawful transfer mechanism, together with supplementary safeguards.

Contact Festuskumi8@gmail.com to ask about the safeguard used for a particular transfer.

§ 10

Retention & Account Deletion

We keep personal data only for as long as reasonably necessary for the purpose for which it was collected, including providing the Service, maintaining record integrity, meeting legal duties, resolving disputes, and defending claims. We then delete, anonymise, or securely restrict it.

DataNormal retention approach
Account and profile dataWhile the account is active, followed by a limited closure period, except where information must be retained for another purpose below.
Verification and password-reset codesShort-lived and removed or rendered unusable after expiry or successful use.
Flight notices, logs, plans, maintenance records, inspections, incidents, and associated evidenceGenerally while the account is active and, where needed to support aviation record-keeping, audit integrity, or claims, for at least three years from the relevant record or operation. Some records may be kept longer where the user keeps them in an active account or another lawful need applies.
Subscription, invoice, tax, and payment recordsNormally six years after the relevant financial period or transaction, where required for tax, accounting, and legal purposes.
Contact, support, and complaint recordsNormally up to 24 months after resolution, or longer where needed for an active complaint, safeguarding issue, dispute, or legal claim.
Blog comments and public interactionsWhile the content remains published or until removed, followed by any limited moderation, backup, or claims-retention period.
Security, access, and audit logsNormally up to 24 months, with longer retention for an investigation, legal claim, regulatory matter, or serious security event.
Stripe webhook and payment-event recordsFor the period needed for payment idempotency, reconciliation, fraud prevention, accounting, and legal obligations.
BackupsRetained on a rolling disaster-recovery schedule. Deleted data may remain in a protected backup until that backup expires and is overwritten.

10.1 Account deletion

You may use an account-deletion function where available or email Festuskumi8@gmail.com. Closing an account does not automatically erase every record immediately. We delete or anonymise data that is no longer needed, but may retain restricted operational, financial, security, or legal records for the periods above.

Where practical, retained operational records are tombstoned or separated from ordinary account access so only the identifiers necessary for the lawful retention purpose remain.

10.2 Cancellation is not deletion

Cancelling Premium changes your subscription access but does not delete your Aircora account or operational records.

§ 11

Security & Data Breaches

We use technical and organisational measures designed to provide security appropriate to the risks, including:

  • HTTPS/TLS encryption for data in transit;
  • strong one-way password hashing;
  • hashed verification and password-reset codes;
  • httpOnly and Secure authentication cookies in production;
  • short-lived access tokens and refresh-token rotation;
  • role-based access controls and record-ownership checks;
  • server-side validation and entitlement checks;
  • rate limiting and request hardening on sensitive endpoints;
  • file-type, size, and content validation for uploads;
  • malware-scanning controls where enabled;
  • audit logging for important user and administrator actions;
  • restricted administrator access and secrets management;
  • dependency, security, and production-readiness reviews; and
  • backup and recovery arrangements appropriate to the service stage.

No internet service can guarantee absolute security. You must keep your password and devices secure, avoid sharing authentication details, protect share links, and notify us promptly if you suspect unauthorised access.

If a personal-data breach occurs, we will assess the likely risk. Where required, we will notify the Information Commissioner within the applicable time limit and notify affected individuals where the breach is likely to create a high risk to their rights and freedoms.

§ 12

Your Data Protection Rights

Depending on the circumstances and the lawful basis used, you may have the following rights:

RightWhat it means
Be informedReceive clear information about how we process personal data.
AccessRequest a copy of personal data we hold about you.
RectificationAsk us to correct incomplete or inaccurate personal data.
ErasureAsk us to delete personal data where there is no overriding lawful reason to retain it.
RestrictionAsk us to restrict processing in specified circumstances.
Data portabilityReceive eligible data you provided in a structured, commonly used, machine-readable format or ask us to transmit it where technically feasible.
ObjectObject to processing based on legitimate interests and object at any time to direct marketing.
Withdraw consentWithdraw consent at any time where consent is the basis, without affecting earlier lawful processing.
Automated decisionsReceive safeguards where a solely automated decision has legal or similarly significant effects, where applicable.
ComplainRaise a data protection complaint with us and with the ICO.

12.1 How to make a request

Email Festuskumi8@gmail.com with the right you wish to exercise and enough information for us to identify the relevant account or data. You may also use the contact form.

We may ask for proportionate proof of identity, particularly if the request comes from an email address that is not linked to the account. Do not send unnecessary identity documents unless requested.

We normally respond without undue delay and within one month. Where legally permitted, a complex or numerous request may be extended by up to two further months; we will explain the extension within the first month. Requests are normally free, although the law permits a reasonable fee or refusal in limited cases involving manifestly unfounded or excessive requests.

Some rights are not absolute. We will explain any lawful reason why a request cannot be fulfilled in full.

§ 13

Data Protection Complaints

You may complain if you believe Aircora has infringed data protection law or handled your personal data unfairly, inaccurately, insecurely, or without sufficient transparency.

13.1 How to complain to Aircora

Email Festuskumi8@gmail.comwith the subject "Data protection complaint", or use the contact form. Include:

  • your name and account email, where relevant;
  • what you believe happened;
  • when it happened;
  • the personal data or feature involved;
  • the outcome you are seeking; and
  • any supporting information that is necessary and proportionate.
Our Complaints Commitment

We will provide a clear way to complain, acknowledge receipt within 30 days, make appropriate enquiries, keep you informed where necessary, and tell you the outcome without undue delay, in line with the Data (Use and Access) Act 2025.

13.2 Complaining to the ICO

You may complain to the Information Commissioner's Office ("ICO"), the UK supervisory authority for data protection. You are not required to complain to Aircora first, although giving us an opportunity to investigate may allow the matter to be resolved more quickly.

Information Commissioner's Office
Websiteico.org.uk
Telephone0303 123 1113
AddressWycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
§ 14

Children

Aircora accounts and paid subscriptions are intended for people aged 18 or over. We do not knowingly permit children to create accounts or intentionally design the Service to collect children's personal data.

A child may view genuinely public pages in the same way as any internet user, but must not register or submit personal data. If you believe a child has created an account or provided personal data, contact Festuskumi8@gmail.com. We will investigate and take appropriate action.

§ 15

Automated Processing

Aircora uses automated processing to support functions such as geometry validation, restriction detection, conflict detection, risk prompts, entitlement checks, spam or abuse controls, rate limiting, and generation of operational records.

These processes support platform operation and advisory outputs. Aircora does not currently use solely automated processing to make decisions about you that produce legal or similarly significant effects. A restriction or conflict result does not determine whether you have legal permission to fly. Where platform publication requires administrator review, the relevant moderation decision includes human involvement.

If Aircora introduces significant automated decision-making, we will assess the legal basis, provide required information and safeguards, and update this policy before the processing begins.

§ 16

Email & Marketing

16.1 Essential communications

We may send messages necessary to operate your account or comply with law, including verification and reset codes, security alerts, service changes, billing receipts, payment-failure notices, cancellation confirmations, renewal reminders, privacy notices, complaint updates, and other important operational messages. These are not optional marketing messages.

16.2 Optional marketing

We will send optional marketing or general product-news emails only where permitted by PECR and data protection law, such as with your consent or a valid soft opt-in for similar services. Every marketing message will provide a simple way to unsubscribe.

You can withdraw consent or object to direct marketing at any time by using the unsubscribe control or emailing Festuskumi8@gmail.com. We may retain a minimal suppression record so we can respect your choice.

§ 17

Changes to This Policy

We may update this policy when Aircora's features, providers, security controls, legal obligations, or processing practices change. The current version and effective date appear at the top of this page.

Where a change is material, we will take reasonable steps to bring it to your attention, such as an email, in-app notice, or prominent website notice before or when it takes effect. We will request consent again where a new use legally requires it.

You should review this policy periodically, particularly before submitting new types of information or using a newly launched feature.

§ 18

Contact Details

Contact us about this policy, your personal data, a rights request, or a data protection complaint using the details below.

Aircora — Privacy & Data Protection
ControllerFestus Kumi, trading as Aircora
Business typesole trader
Address10 Minster Road, Coventry, CV1 3AF
PrivacyFestuskumi8@gmail.com
SupportFestuskumi8@gmail.com
Contact formSend an enquiry
RegulatorInformation Commissioner's Office
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